Frequently Asked Questions

Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

Bundles & Individual Courses

What's the difference between a course and a bundle?

Individual Courses focus on a specific skill or technique (e.g., candle making basics, product photography). Bundles are complete, ready-to-sell collections that include everything you need to create and sell a full product line — recipes, templates, branding, the works (e.g., Wedding Favors Bundle, Botanical Adventure Collection).

Can I buy courses individually or do I have to buy bundles?

You can do both! Buy individual courses if you want to focus on specific skills, or choose bundles if you want a complete ready-to-sell collection.

Do bundles save me money?

Yes! Bundles are designed to give you more value — you get multiple resources, templates, and recipes together at a better price than buying everything separately.

Refunds & Support

What is your refund policy?

We want you to be completely satisfied! If you're not happy with your purchase, contact us within 14 days and we'll issue a full refund — no questions asked. Please note: Due to the digital nature of our products, refunds are only available if you haven't accessed or downloaded the course materials.

What if I have technical issues accessing my course?

We're here to help! Contact us and we'll resolve any technical issues as quickly as possible.

Do you offer support if I have questions while taking a course?

Yes! If you have questions about course content, techniques, or need guidance, reach out to us. We're here to support your learning journey.

In what language are the courses?

All courses are taught in English to serve our international community of creative entrepreneurs.

Payment & Access

How do I access my courses after purchase?

After you complete your purchase, you'll receive an email with login instructions to access your student dashboard. All your courses will be available there, ready to watch anytime.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other payment methods through our secure Shopify checkout.

Is my payment secure?

Yes! All payments are processed securely through Shopify's encrypted checkout system. We never see or store your payment information.

Can I purchase courses as a gift?

Yes! You can purchase a course and send the access details to someone else as a gift. Just contact us after purchase and we'll help you set it up.

About Canva Templates

Do I need Canva to use your templates?

Yes! All our editable templates are created in Canva. You'll need a free Canva account to customize them. Don't worry — Canva is super easy to use, even for complete beginners. It's a drag-and-drop design tool, and the free version has everything you need.

Do I need Canva Pro (paid version)?

No! All our templates are designed to work with Canva's free version. You don't need to pay for Canva Pro unless you want to.

Can I customize the templates with my own branding?

Absolutely! That's the whole point. Our templates are fully editable — change colors, fonts, text, images, and make them your own.

Can I use the templates for commercial purposes (to sell products)?

Yes! Once you purchase a course or bundle, you have the right to use the templates to create and sell your own products. That's what they're designed for.

About the Courses

What type of courses do you offer?

We offer practical, hands-on courses focused on candle making, product photography, branding, packaging design, social media marketing, and selling online. Our courses are designed for doing, not just theory. We also offer ready-to-sell bundles — complete collections with recipes, templates, and everything you need to create and sell a full product line (like Wedding Favors or Botanical Adventure Collection).

Are the courses suitable for beginners?

Absolutely! Our courses are designed with beginners in mind. We focus on clear, step-by-step instructions that are easy to follow, even if you've never made a candle or designed a label before.

What's included in each course?

Each course is different and tailored to the specific topic. Check the individual course description to see exactly what's included. Common inclusions are: practical video lessons, downloadable recipes and formulations, editable Canva templates (labels, packaging, social media graphics), checklists and guides, and lifetime access to all materials.

Will you add new content to existing courses?

Yes! We regularly update and improve our courses. If we add new lessons or resources to a course you've already purchased, you'll get access to them automatically at no extra cost.

How long do I have access to the courses?

Lifetime access! Once you purchase a course or bundle, you can access it forever. Watch and rewatch as many times as you need, at your own pace.

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