Contact us
We're here to help you on your creative journey
How Can We Help?
Whether you have questions about our courses, need technical support, or just want to say hello — we'd love to hear from you!
Fill out the form below and we'll get back to you as soon as possible (usually within 24-48 hours).
📧 Email: hello@tsukigiftbox.com
💬 WhatsApp: +351 963 460 160
Contact form
Frequently Asked Questions
Before reaching out, you might find the answer you're looking for in our FAQ page. We've compiled answers to the most common questions about courses, templates, payment, and more.
Connect With Us
Join our creative community on social media for daily inspiration, tips, and behind-the-scenes content:
- Instagram: @tsukibox
- TikTok: @tsukibox
- YouTube: Tsuki Academy
- Pinterest: Tsuki Academy
Support Hours
We're available to answer your questions:
Monday - Friday: 9:00 AM - 6:00 PM (WET/Lisbon Time)
Saturday - Sunday: Limited support
Please note: We're a small team dedicated to providing quality support. We appreciate your patience!
Technical Issues?
If you're experiencing technical problems accessing your courses or downloading templates:
- Check your email for login instructions
- Try clearing your browser cache and cookies
- Make sure you're using the correct email address
- Contact us with details about the issue and we'll help resolve it quickly
We're committed to making your learning experience smooth and enjoyable. Don't hesitate to reach out — we're here to help! ✨
